Chevrolet Silverado: Reporting Safety Defects / Reporting Safety Defects to General Motors

Chevrolet Silverado 2019-2025 Owners Manual / Customer Information / Reporting Safety Defects / Reporting Safety Defects to General Motors

In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.

In the U.S., call 1-800-222-1020, or write:

Chevrolet Motor Division

Chevrolet Customer Assistance Center

P.O. Box 33170

Detroit, MI 48232-5170

In Canada, call 1-800-263-3777

(English) or 1-800-263-7854

(French), or write:

General Motors of Canada Company

Customer Care Centre, Mail Code:

CA1-163-005

1908 Colonel Sam Drive

Oshawa, Ontario L1H 8P7

In Mexico, call 01-800-466-0811 or 01-800-508-0000.

In other Central America and Caribbean Countries, call 52-722-236-0680.

    Reporting Safety Defects to the Canadian Government

    If you live in Canada, and you believe that the vehicle has a safety defect, notify Transport Canada immediately, and notify General Motors of Canada Company...

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    To prevent dirt particle abrasions, regularly clean the vehicle's interior. Immediately remove any soils. Newspapers or dark garments can transfer color to the vehicle’s interior. Use a soft bristle brush to remove dust from knobs and crevices on the instrument cluster...

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