Chevrolet Silverado: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
notify General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811 or 01-800-508-0000.
In other Central America and Caribbean Countries, call 52-722-236-0680.
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Company...
Other information:
When operating your modern Kia EV2, it is crucial to understand that advanced electronic features require specific physical and environmental conditions to function securely. In the following circumstances, function performance to park or exit the vehicle may be limited, there may be a risk of collision, or Remote Smart Parking Assist may turn off automatically...
If the vehicle is equipped with OnStar and has an active service plan, additional
data may be collected and transmitted through the OnStar system. This includes information
about the vehicle’s operation; collisions involving the vehicle; the use of the
vehicle and its features, including infotainment; and the location and approximate
GPS speed of the vehicle...