Chevrolet Silverado: Reporting Safety Defects / Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
notify General Motors.
In the U.S., call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0811 or 01-800-508-0000.
In other Central America and Caribbean Countries, call 52-722-236-0680.
If you live in Canada, and you believe that the vehicle has a safety defect,
notify Transport Canada immediately, and notify General Motors of Canada Company...
Other information:
Seat Belt Pretensioners
This vehicle has seat belt pretensioners for the front outboard occupants. Although
the seat belt pretensioners cannot be seen, they are part of the seat belt assembly.
They can help tighten the seat belts during the early stages of a moderate to severe
frontal, near frontal, or rear crash if the threshold conditions for pretensioner
activation are met...
The vehicle has the following airbags:
A frontal airbag for the driver
A frontal airbag for the front outboard passenger
A seat-mounted side impact airbag for the driver
A seat-mounted side impact airbag for the front outboard passenger
A roof-rail airbag for the driver and the passenger seated directly behind
the driver
A roof-rail airbag for the front outboard passenger and the passenger seated
directly behind the front outboard passenger
All vehicle airbags have the word AIRBAG on the trim or on a label near the deployment
opening...