Chevrolet Silverado: Customer Information / Reporting Safety Defects

Customer Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors...

Other information:

Chevrolet Silverado 2019-2024 Owners Manual: Noise Control System

NOISE EMISSIONS WARRANTY General Motors LLC, warrants to the first person who purchases this vehicle for purposes other than resale and to each subsequent purchaser that this vehicle as manufactured by General Motors LLC, was designed, built and equipped to conform at the time it left General Motors LLC’s control with all applicable U...

Chevrolet Silverado 2019-2024 Owners Manual: Towing the Vehicle

Caution Incorrectly towing a disabled vehicle may cause damage. The damage would not be covered by the vehicle warranty. Do not lash or hook to suspension components. Use the proper straps around the tires to secure the vehicle. Do not drag a locked wheel/tire...