Chevrolet Silverado: Customer Information / Reporting Safety Defects

Customer Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors...

Other information:

Chevrolet Silverado 2019-2025 Owners Manual: Delayed Locking

If equipped, this feature delays the locking of the doors until five seconds after all doors are closed. Delayed locking can only be turned on when the Open Door Anti-Lockout feature has been turned off. When is pressed on the power door lock switch while the door is open, a chime will sound three times indicating delayed locking is active...

Chevrolet Silverado 2019-2025 Owners Manual: Navigation

Navigation requires a specific OnStar or connected service plan. Press to receive Turn-by-Turn directions or have them sent to the vehicle’s navigation screen, if equipped. Turn-by-Turn Navigation Press to connect to an Advisor. Request directions to be downloaded to the vehicle...