Chevrolet Silverado: Customer Information / Reporting Safety Defects

Customer Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors...

Other information:

Chevrolet Silverado 2019-2026 Owners Manual: Engine Oil

For diesel engine vehicles, see “Engine Oil” in the Duramax diesel supplement. To ensure proper engine performance and long life, careful attention must be paid to engine oil. Following these simple, but important steps will help protect your investment: Use engine oil approved to the proper specification and of the proper viscosity grade...

Chevrolet Silverado 2019-2026 Owners Manual: Off-Road Recovery

The vehicle's right wheels can drop off the edge of a road onto the shoulder while driving. Follow these tips: Ease off the accelerator and then, if there is nothing in the way, steer the vehicle so that it straddles the edge of the pavement...