Chevrolet Silverado: Customer Information / Reporting Safety Defects

Customer Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer's sales or service departments...

Reporting Safety Defects to the United States Government

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors...

Other information:

Chevrolet Silverado 2019-2025 Owners Manual: Lockout Protection

If equipped, the ignition is on or in ACC/ACCESSORY and the power door lock switch is pressed with the driver door open, all the doors will lock and only the driver door will unlock. If the vehicle is off and locking is requested while a door is open, when all doors are closed the vehicle will check to the Keyless Access function (if equipped)...

Chevrolet Silverado 2019-2025 Owners Manual: Seat Belt Pretensioners & Rear Seat Belt Comfort Guides

Seat Belt Pretensioners This vehicle has seat belt pretensioners for the front outboard occupants. Although the seat belt pretensioners cannot be seen, they are part of the seat belt assembly. They can help tighten the seat belts during the early stages of a moderate to severe frontal, near frontal, or rear crash if the threshold conditions for pretensioner activation are met...