Kia EV2: Infotainment system / Over-The-Air (OTA) software update

The onboard computer of your Kia EV2 automatically performs a pre-check of the battery voltage and system status before proceeding.

• To conserve auxiliary power, the display screen turns off automatically after 3 minutes of inactivity. You can wake the screen to check the update progress at any time by pressing the EV button inside your Kia EV2.

• You are free to lock up and exit your Kia EV2 safely once the update process has successfully begun.

• The Over-The-Air (OTA) software update feature is an exclusive benefit reserved for active Kia Connect service subscribers.

• The specific release notes and update details may vary depending on the prior software version installed on your vehicle.

• If an unexpected interruption causes an update failure, the system will automatically initiate a safe recovery routine. To retry the installation after recovery completes, press the Start button on the screen to let your Kia EV2 attempt the update again. If both the update and automatic recovery fail, schedule an inspection at a professional workshop. Kia recommends visiting an authorized dealer or service partner.

• When the update finishes, a success message appears on the screen. Tap Details or scan the provided QR Code to review complete release information.

• Observe the following mandatory restrictions while your Kia EV2 is updating:

  • You cannot drive or operate the vehicle during the installation window. Plan accordingly and ensure your Kia EV2 is safely parked before launching the update.

  • Remote vehicle control features, including remote start and climate conditioning, are temporarily unavailable.

  • High-voltage charging is disabled during updates; always charge your Kia EV2 either before or after the installation process.

  • The Rear Occupant Alert system may be suspended, so always verify visually that the rear seats are clear after the update starts.

  • If digital key modules are included in the package, smartphone or fingerprint door locking functions might temporarily be unresponsive. Review the release notes, and use your physical smart key button to secure or unlock the doors if necessary.

• The update will cancel itself automatically if any baseline vehicle condition changes prior to execution.

• Once the update sequence has officially commenced, it cannot be manually cancelled.

• The OTA update feature will be locked out if any unauthorized modifications or custom software patches have been applied to your Kia EV2.

• Never open the bonnet or disconnect the vehicle battery while an update is underway, as doing so will cause installation failure.

• The high-voltage power conversion module responsible for maintaining the 12V battery may cycle on automatically during the update.

• If any diagnostic tool, scanner, or third-party dongle is plugged into the On-board Diagnostic (OBD) port, the Kia EV2 will block the update. Remove the diagnostic hardware from the OBD terminal and restart the vehicle to proceed.

• Cellular reception status must be verified to ensure a stable data link before downloading or applying software.

• A strong cellular signal strength (maintaining above -82 dBm) is required to safely download and install software packages on your Kia EV2.